COVID-19 Working and Learning Online
Protecting Against COVID-19
Many high-speed internet companies are working to help keep Ohioans connected to high-speed internet so they can continue working and learning from home during the COVID-19 outbreak.
These high-speed internet providers have signed on to the “Keep Americans Connected” pledge through the Federal Communications Commission (FCC). These providers commit to not terminating service to any residential or small business customer for failure to pay during the pandemic. They are also waiving late fees for these customers and opening their Wi-Fi hotspots around the state to anyone who needs them.
Ohio is grateful to these companies for being positive members of our community as Ohioans take the necessary steps to slow the spread of COVID-19.
- Cable One
- Cincinnati Bell
- Consolidated Communications
- Cox Communications
- Little Miami
- Ohio Rural Broadband Association
- Ohio Telecom Association
- TracFone Wireless
- US Cellular
- Van Lue
If you represent an Ohio internet provider who has signed the “Keep Americans Connected” pledge, or are offering an equivalent service to Ohioans, and don’t see your name listed above, please send an email to Peter.Voderberg@Development.Ohio.gov.
BroadbandOhio, the state’s office dedicated to improving access to high-speed internet, has been working with providers to find public hotspot locations that Ohioans can use in areas where they may not otherwise have access to internet from home. Providers not currently listed that are offering public wi-fi hotspots are encouraged to email firstname.lastname@example.org with contact information, and a representative from BroadbandOhio will follow-up. Check out Wi-Fi hotspot locations in Ohio at innovateohio.gov/wps/portal/gov/innovate/news/news-and-events/04042020.
For answers to your COVID-19 questions, call 1-833-4-ASK-ODH (1-833-427-5634).
If you or a loved one are experiencing anxiety related to the coronavirus pandemic, help is available. Call the Disaster Distress Helpline at 1-800-985-5990 (1-800-846-8517 TTY); connect with a trained counselor through the Ohio Crisis Text Line by texting the keyword “4HOPE” to 741 741; or call the Ohio Department of Mental Health and Addiction Services help line at 1-877-275-6364 to find resources in your community.
Protect yourself and others from COVID-19 by taking these precautions.
- Stay home
- Practice Social Distancing
- Get adequate sleep and eat well-balanced meals
- Wash hands often with water and soap (20 seconds or longer)
- Dry hands with a clean towel or air dry your hands
- Cover your mouth with a tissue or sleeve when coughing or sneezing
- Avoid touching your eyes, nose, mouth with unwashed hands or after touching surfaces
- Clean and disinfect "High-Touch" surfaces often
- Call before visiting your doctor
- Practice good hygiene habits
If you have questions regarding Coronavirus/COVID-19 please call 1-833-4-ASK-ODH (1-833-427-5634)
CLEAN ALL "HIGH-TOUCH" SURFACES EVERY DAY
High touch surfaces include counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards, tablets, and bedside tables. Also, clean any surfaces that may have blood, stool, or body fluids on them. Use a household cleaning spray or wipe according to the label instructions. Labels contain instructions for safe and effective use of the cleaning product including precautions you should take when applying the product, such as wearing gloves and making sure you have good ventilation during use of the product.